The second-hand marketplace Users Voice Displeasure About Sizing Updates
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Backlash
Countless users and merchants have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and adjust the sizing manually when needed, which has left users frustrated.
Sizing System Updates
Earlier, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Required Changes
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options following member complaints.
